The $3 Trillion Experience Economy Is Here.

Is Your Marketing Strategy Ready for It?

Consumer spending has shifted dramatically. The brands winning this estimated $3 trillion market aren't selling products or destinations —  they're selling experiences.

Find out how your messaging and website measure up in 5 minutes.

Winning The Experience Driven Consumer

Winning the Experience-Driven Consumer

Experience spending has surged 60% while spending on things dropped 30%. For travel and outdoor brands, this is the biggest growth opportunity in decades. But most brands are still marketing like it’s 2010.

Learn How to Win in Today’s Experience Economy

The Psychology Behind It

Studies show experiential purchases have become part of personal identity in ways material goods rarely do. Experiences create a much higher and longer period of satisfaction than material goods – and this effect only increases at higher income levels.
Experience vs Material

The Purchase Funnel Flipped.

Your Marketing Didn't.

Travel & Tourism:

Visitors aren’t just choosing destinations, hotels, or attractions anymore. They’re choosing experiences first—then finding destinations and lodging that offer them. But you’re still leading with amenities and beautiful scenery.

Result:
You’re invisible when high-value travelers are making decisions.

"Pre-pandemic, younger demographics started shifting spending from hard goods toward experiences. The pandemic accelerated that trend across all demographics."
Tony Capuano
CEO, Marriott International

Outdoor Brands:

Casual and active participants are now driving 90% of market spending, while you’re still marketing to the 5% who are core enthusiasts.

Result: 
You’re alienating your biggest opportunity.

“We are not selling climbing. We’re not selling running shoes, not selling any of that. We’re selling experiences and beyond, experiences; we’re selling calm and balance and happiness, most of all.”
Kelly Davis
Director of Research OIA

What This Shift Is Costing You Right Now

Shrinking Market Share

Experience-first brands are capturing loyalty that will compound for years. Every quarter you wait, the gap widens.

Revenue Left on Table

20% of travelers drive 60% of spending. You can’t identify them, target them, or retain them.

Invisible to High-Value Consumers

Experience-driven outdoor buyers research differently. If you’re not in their discovery channels, you don’t exist.

Closing Window

Early movers are building emotional switching costs. Soon, the experience-driven market will be locked in.

See Where You're Losing Ground

(And How to Fix It)​

The Experience Marketing
Brand Grader

We created a diagnostic tool that analyzes your website across the 12 dimensions that drive experience-driven consumer behavior.

In 5 minutes, you’ll discover:

Step

1

Winning the
Experience-Driven Consumers

After you get your score, download our 45-page strategic playbook with everything you need to capture experience-driven growth.

Here’s what’s inside:

Step

2

Is This Right for You?

This strategic brief is essential if you’re:

This probably isn’t for you if:

20 Years of Travel & Outdoor Marketing Expertise

Watauga Group combines deep industry expertise with cutting-edge understanding of experience-driven consumer behavior. We’ve helped destinations, attractions, hospitality providers, and outdoor brands transform marketing strategy into measurable results.

We don’t just study trends. We help you capitalize on them.

Learn more from Watauga’s insights for Travel, Tourism, and Outdoor Brands

The $3 Trillion Experience Economy Won't Wait

Every day, experience-driven consumers are forming brand loyalties. The brands capturing those relationships now will benefit for years.

Download the brief. Grade your brand. Start implementing.

The experience economy won’t wait.

Let’s talk about turning strategy into measurable results

How this plays out across Generations

Gen Z & Millennials

show the most extreme version of experience
prioritization. These groups will cut spending on housing, transportation, consumer goods, and even food before they reduce their experience budgets.

Gen X

often gets forgotten but has reached peak earning years with disposable income. They’re creating memories with growing families and demonstrate heightened time awareness, making them willing to invest in experiences that deliver both adventure and comfort.

Boomers

still represent about 20% of experience spending² (a substantial market that often gets overlooked). But their approach differs. They’re more value-conscious and selective, and unlike younger consumers, they will reduce experience spending to preserve financial stability. Different generations cut different things when budgets tighten.

Active Seniors

are defying stereotypes, prioritizing wellness, adventure within their comfort parameters, and meaningful travel. They have both time and often discretionary income, making them valuable targets for brands that avoid patronizing messaging.

Experience-Driven Consumer Personas

Four key audience segments that drive demand in the travel and outdoor industries

Adventure Maya

Gen Z & Millennials

18-42 years old

Show the most extreme version of experience prioritization. They will cut spending on housing, transportation, consumer goods, and even food before they reduce their experience budgets.

Key Motivators

  • Authentic experiences
  • Social sharing
  • Personal identity
  • Novel discoveries

Leading the experience-first shift with willingness to sacrifice traditional purchases

Explorer James

Gen X

43-59 years old

At peak earning years with disposable income, creating memories with growing families. Demonstrate heightened time awareness, making them willing to invest in experiences that deliver both adventure and comfort.

Key Motivators

  • Family bonding
  • Quality over quantity
  • Time efficiency
  • Comfort with adventure

Substantial market often overlooked, balancing fam

Curator Linda

Boomers

60-78 years old

Represent about 20% of experience spending—a substantial market that often gets overlooked. More value-conscious and selective than younger consumers, and will reduce experience spending to preserve financial stability.

Key Motivators

  • Value for money
  • Comfort & safety
  • Cultural enrichment
  • Flexibility

Different spending priorities—will cut experiences before financial stability

Wanderer Robert

Active Seniors

 

55-80 years old

Defying stereotypes, prioritizing wellness, adventure within their comfort parameters, and meaningful travel. Have both time and often discretionary income, making them valuable targets for travel and outdoor brands that avoid patronizing messaging.

Key Motivators

  • Wellness focus
  • Accessible adventure
  • Meaningful travel
  • Group experiences

Time-rich with resources, seeking comfort alongside authentic experiences

Industry Opportunities

The experience economy is reshaping both outdoor and travel industries—here’s what the data reveals

Travel Industry

0 %

Prioritize Experience
Over Products

0 %

Travel for
Experience and Culture

Outdoor Industry

0 %

Market Spend Comes from 
Active + Casual Consumers

0 %

Of Shoppers Identify As
Casual Participants

Why This Matters Now

Travel, tourism, and outdoor brands that authentically position themselves as experience enablers will capture extraordinary growth. Those that keep operating with product-focused strategies while their competitors transform? They’ll find themselves competing for a shrinking slice of the market.

We have 
the playbook. 

We have
compelling data.

  1. Showcase signature experiences and their emotional
    outcomes, not destination amenities or product features
  2. Capture and share peak moments that create lasting
    memories around your destination or product.
  3. Personalize marketing on emotional drivers (growth,
    happiness, connection), not just demographics.
  4. Target Super-Spenders driving 60% of travel sales and Casual/Active participants representing 90% of outdoor
    spending.
  5.  Market across the experience journey: build anticipation,
    enhance the moment, extend the memory.

Grade Your Brand

How does your brand messaging and website measure up with
Experience-Driven Consumers?

Try our NEW FREE Brand Grading Tool!